Terms and Conditions of Use
By visiting Emocean.surf you agree to the following terms and conditions. These terms may be changed or updated without notice and we do not guarantee that information is accurate, complete or current; which includes pricing, availability or description of products.
Contact
For all web store inquires, like help with an order or questions about an online product please contact info@emocean.surf.
Shipping
All orders are processed and shipped within 7 business days. Delivery timing is based on shipping location and service selected at check out. Emocean and its partners are not responsible for any lost, stolen, or damaged shipments and the buyer assumes all responsibilities of claims made with the shipping carrier. We do not refund shipping fees if the order is returned or refused due to address error or refusal by you, the customer.
United States Shipping rates to all states and territories are calculated at checkout based on weight, size, location and type of service. We currently offer the following USPS shipping services:
- Media Mail
- First Class Package
- Priority Mail
- Priority Mail Express
International Shipping rates are calculated at checkout based on weight, size, location and type of service. We currently offer the following USPS International shipping services:
- First Class Package International
- Priority Mail Express International
- Priority Mail International
International Duties, Taxes and Fees associated with orders are the sole responsibility of the recipient. These charges depend on the country an order is shipped to and the price of the item ordered. Emocean is not responsible for any International Duties, Taxes and Fees.
We currently offer international shipping to the following locations:
Hong Kong SAR, Ireland, Japan, Malaysia, Philippines, Portugal, Romania, South Korea, Spain, Thailand, United Arab Emirates, United Kingdom, China, Italy, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Netherlands, Norway, Singapore, Sweden, Switzerland, Taiwan, Greece, Anguilla, Antigua & Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cambodia, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Cook Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Falkland Islands, Fiji, French Guiana, French Polynesia, Greenland, Grenada, Guatemala, Guyana, Haiti, Honduras, Hungary, Iceland, Isle of Man, Jamaica, Kiribati, Martinique, Montserrat, Nauru, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Poland, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, Sint Maarten, Solomon Islands, St. Vincent & Grenadines, Suriname, Timor-Leste, Tokelau, Tonga, Trinidad & Tobago, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uruguay, Vanuatu, Venezuela, British Virgin Islands, Wallis & Futuna, Brazil, Mexico
For more information please contact info@emocean.surf.
Return Policy
All sales are final. No returns or exchanges are accepted. If you have any issues with a specific product, please contact info@emocean.surf.
Sales Tax
Orders shipped within the state of California are subject to sales tax on products and shipping/handling. Sales tax rates are calculated at checkout and are based on California state and your local district taxes where applicable..
Purchase Responsibility
You must be 18 years or older to make a purchase and products may only be purchased for personal use. If you are under 18, you may purchase with the involvement of a parent or guardian. We reserve the right to refuse service, remove or edit content, or cancel orders at any time. If we notice any potential issues associated with your order we will contact you to confirm the order details and all orders will be canceled if no response is received.
Privacy
Emocean respects our customers' privacy. We will never share, sell, or distribute any personal information to any outside organizations, individuals, or third-party vendors.
Copyright
This website is the sole property of Emocean LLC. All text, images, graphics, audio, software, and other content on this website are the exclusive property of Emocean LLC and are protected by copyright laws. Any reproduction, transmission, adaptation, distribution, performance, or display of the content of this website without the express written consent is strictly prohibited.
Trademark
The name Emocean may not be used in connection with any product or service that is not explicitly authorized to by Emocean LLC.